- Friday, 25
June 2010
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Sacramento bouncers kill them with kindness
The black velvet
ropes click open and shut, open and shut – gateway to the
dancing, drinking and flirting inside the Mix Downtown.
On one side of
the ropes are those dressed to party. They are waiting in a
queue stretching around L Street and up 16th at 11 p.m.
Wednesday. On the other side are the groomed, buttoned-down
and tie-accented "door hosts" of
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Door
host Dave Hefferon checks IDs.. Their polish belies
the stereotype of the Goliath-like bouncer. It's
part of a trend in which local bars and clubs stress
polite and firm over beef and brawn, in part to
avert violence in alcohol-fueled crowds. "I kill
them with kindness," says Kendall Pierce, who runs
security at the Golden Bear at 24th and K. |
the upscale
Sacramento venue.
Bouncers, once
stereotyped for their Goliath-like size, inability to mince
words and iron-like headlocks, are no more.
Instead, they
have earned titles like door steward, door supervisor or
maitre d', and stress smiles over biceps.
Still, they are
charged with overseeing alcohol-fueled crowds that can turn
violent in an instant. A bouncer at Q Street Bar & Grill,
32-year-old David Rasul, was stabbed last weekend trying to
break up a fight that ended with a 23-year-old man dead. Two
men were arrested, but one – Andre Huerta, 31 – was released
after police determined he was not the one with the knife.
His brother-in-law Jonathan Montejano, 26, remains in
custody.
In September,
bouncer Leroy Fisher, 64, was run over in the parking lot
outside midtown nightclub Badlands – allegedly for forcing
two patrons to leave for unruly behavior.
"Within the
realm of security, working as a bouncer at a bar or
nightclub is on the more dangerous side of the scale because
you have patrons who are consuming alcohol," said Jeff
Flint, executive director of the California Association of
Licensed Security Agencies, Guards and Associates. "That is
a volatile mix."
To avert
violence as well as fend off possible lawsuits from
manhandled customers, many bars and clubs have taken an
approach that stresses polite and firm over beef and brawn.
"Ten or 11 years
ago, if somebody was putting your customers in danger, it
wouldn't be completely out of the ordinary to get him in a
headlock and remove him like that," said Justin Llorente,
who has worked as a bouncer at Sacramento-area clubs for the
past 11 years.
"Now, unless
your life is in danger or you're being physically
threatened, you don't throw a punch."
Kendall Pierce
runs security at the Golden Bear at 24th and K streets.
Originally a chef, Pierce decided he liked the personal
interaction of bouncing better. And that interaction is what
keeps the bar devoid of major incidents, he said.
"I kill them
with kindness," he said. "If I get into a situation and
everyone around me is a friend, it's hard to lose."
Pierce puts
every bouncer he hires through a trial period that could
last up to three months and keeps tabs of how much most
clients have had to drink through staff who pick up empty
glasses and bottles.
"He tries to be
a really welcoming guy who happens to be enormous, and that
has worked very well for us through the years," said the
bar's co-owner Kimio Bazett.
At Shady Lady on
R and 14th streets, door staff are called maitre d's and
hired by co-owner Garrett Van Vleck, who started his career
manning doors at the Monkey Bar, R15 and Elixir.
"When it comes
down to it, being a bouncer is really about customer
service, being able to talk to someone and defuse situations
before they become situations," Van Vleck said.
Back at the Mix,
the "door hosts," who all are wired with earpieces, are
viewed as greeters, not muscle, said general manager Rob
Macias.
It's easier to
ask someone who's had too much to drink to come back
tomorrow if they've already been greeted with a smile and
have a rapport with staff, he said.
There are about
15 hosts working at any time – six at the door, several
manning spots throughout the club and a few picking up
glasses, cleaning up spills and keeping track of customers,
Macias said.
All are trained
in-house and are backed up by two Sacramento police officers
who are hired by the club.
"Being 250 and
6-2 is not necessarily a prerequisite now," said owner Mason
Wong. "They need to know how to communicate – that is the
No. 1 prerequisite."
THE CLUB
SCENENew rules went into effect this year requiring training
and registration for bouncers, said Connie Trujillo, deputy
chief of the state's Bureau of Security and Investigative
Services.
Bouncers must
undergo 16 hours of training and criminal background checks
to earn cards authorizing them to be Proprietary Private
Security Officers.
Starting in
2011, bars that hire bouncers must also register with the
state, Trujillo said.
Jeff Flint,
executive director of the California Association of Licensed
Security Agencies, Guards and Associates – which pushed for
the new rules – estimates there are close to 150,000
bouncers who work for bars, clubs, hotels and other
businesses; only 5,500 are registered with the state,
according to Trujillo.
The Downtown
Sacramento Partnership is hosting free security training for
managers at Sacramento's pubs, clubs and bars along with the
Sacramento Police Department from 1 to 5 p.m. Wednesday at
the Cosmopolitan Cabaret, 1000 K St., Sacramento.
For more
information, contact Ryan Loofbourrow, (916) 442-8575.