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It would be simple
to say that club owners want big, strong and intimidating
individuals who are compatible of breaking up fights and
throwing people out of the
 club.
Actually, only a very small portion of this is true. The size of
the individual along with looking intimidating is never the
issue, and most of the time people seem to walk out of the club
on their own rather than get thrown out. Every good Bouncer
should know that club owners are in the business to make a
profit, or hope to make a profit.
They all however
want to protect their club investment which includes their
business and liquor licenses. So without taking the time to
explain this to potential Bouncer applicants they put the club
at risk by finding it easier to just hire the big and strong to
wore off most of the undesirable patrons.
The reality is that
if you are the big football type your chances of being on a
football team are good. If you are 7 feet tall and slim your
chances of being on a basketball team are good as well, but to
every task require some skills.
If you do not carry
the look and size of “A Bouncer” don’t let this or anyone
discourage you from seeking the job. When people inquire about a
position as a Bouncer many people including club owners judge
the book by its cover. If the interviewer does this the best thing
to do is thank them for their time and walk out. Their ideal of
security would not be what you’re looking for.
If however you are
given a chance to be interviewed properly at a table, and where
you have the interviewers undivided attention, you are half way
to getting hired. Keep in mind that you should be interviewed by
the club owner, the assistant owner or general manager. They
pretty much think the same as to what they need to run the club
to be successful. Which the list is as follows:
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Customer Service
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Protecting
Liability and
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Customer Service
During the
interview, there may be some questions regarding your previous
security experience. Then other questions on what you can do for
the club. Many Bouncers started out not have any previous
security experience, but their size may have helped them land
the job. Experience is not necessary or should not be necessary,
because the real truth of being a Bouncer is being a people
person, to communicate with all walks of life good or bad and
producing positive results of your responsibilities.
This brings us to
Customer Service. Providing the best service to the patron keeps
them coming into the club and the club own loves that. What ever work experience you have should be focused
on showing any customer service that you have provided, your
dealings with the public in general. “You like working with
people," “You like meeting new people." When talking about “Customer Service”
avoid using negative words or phrases. Remember that the club only survives when there are customers in
it.
It was mentioned
earlier that the interview may ask you “What can you do for the
club?” Your primary responsibility is to protect the liability of
the club. A very, very large percentage of Bouncers who are
currently employed do not know this. If you mention something to
the affect of protecting the clubs liability the interviewer
will realize that he or she is talking to a different level
security. “My job as a Bouncer would be to protect the liability
of the premises in a professional manner.” This gets them most
of the time.
Also during your interview
you must prove that you only have the best interest to help make
the club profitable and that you are a team player. When you
have done this you can start negotiating you rate of pay.
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